Canada Post Reviews

I called Canada Post 6 times to find out what happened to a REGISTERED LETTER I sent a month and a half ago. I cannot get a response from these Cliff Clavens, for the life of me. No one knows what happened to my letter. Did it arrive? Did it not? No one knows. The employees do not understand nor able to communicate information given the language barrier. Some employees just hang up when they put you on hold. Wait times are ridiculous as well. Today was a 60 minute ordeal for nothing...again. Even the employees who speak fluent English are clueless. It cost me to send it registered, when they are not even getting signatures from the recievers. Why charge if you can't provide the service?

I don't even know where to begin I purchased an international item 6 weeks ago paid express shipping provided tracking from the seller when I went to follow up on arrived in Canada 3 weeks ago at the sorting center sat there for two weeks out for delivery didn't show up on my door was sent back to the sorting center back to the original country where the item was shipped from now I'm just waiting for the item to come back cuz it was shipped back from the original country to Canada now it's back at the sorting center like this is a bunch of crock what the heck is our government putting this through and I'm wondering now how many other Canadians are experiencing the same issue I'm having with international parcels what a goddamn joke

I ordered a small motorcycle part from France. It arrived with package damaged and taped up with an included adapter for the part missing. Canada post denied any wrong doing. Part supplier shipped out a replacement adapter even though it was not their fault. It was diverted from customs clearance to a "Secure Holding Facility" 60 miles away from me, held there for a almost a week with tracking update indicating everyday to wait 24 hours for update. Eventually called Customer Service. They indicated their status on the parcel showed it was "undeliverable" and the facility was preparing to ship back to sender in France. I asked them to retain it and find out what was wrong before sending back. I was going to drive there and pick it up. They said an investigation will happen and they will contact me in 3 business days. After 3 days with no call, I requested update and they had no new information and informed me the holding facility does not log the actual reason why its "undeliverable" and also that ignored my request to hold the part, they shipped the part back. Frustrating, cost me lots of money in the weeks lost waiting for part, over 3 hours of waiting on telephone holds, no answer as to what they did wrong or what caused part to be undeliverable. Finally I paid for company to ship me the now urgent part overnight using private carrier for entire delivery. I will not use Canada Post again for anything, nor recommend this unreliable, dishonest, incompetent cluster bung of a comnpany. It is no wonder they need to be protected by anti competition rules to barely stay in business, they have no competance to do it on merit alone. Disgusting

Garbage Service, first they gave one delivery date then they suddenly change to new delivery date. I even paid for the delivery charges but still bad service

Worst service available on market ... I called them because i noticed that the parcel i was waiting for had missing information "the app number was missing" so on phone i was able to inform them about it and the lady made a stupid "ticket" .. i insisted a little and ask if she could contact the person doing the delivery in my area and she responded that she couldn't do that ... i then asked if they could retain my parcel at the postal office.. she responded that she couldn't do that ... so i asked is there a chance that they could fix the address and then make the delivery... she responded that it's not likely to happen that my parcel will be sent back to the sender and that he'll have to pay again to resend the parcel ...
What a stupid bunch of losers... every other mailing or delivery company can do better !! Canada post suck !! And they suck a lot !!

Canada Post is a very inefficient organization and it is completely useless. It lacks customer service. Why does it exist? It closed a nearby post office where my PO box was located without informing me. Due to this mess up, my parcel has gone back to the sender. What a service. I opened the ticket and they could not determine what was the resolution or even where the package was.

The most incompetent service with the most incompetent staff in the world. Let me just give you 3 examples in the past 6 months: (1) a letter never arrived the recipient; (2) A registered letter arrived after 2 months(I could have walked there to deliver it faster); (3) Another registered letter sent 69 days ago is still not received. Tracking indicates that it's still in transit. Note: both registered letters costed me over $20.00 each.

The honorable Doug Ettinger, Anita Anand and Jessica L. McDonald, Could you please fire all of them and hire a different staff with a clean slate please?

This is my second review they never deliver to my apartment even a small litter this is stupid they can leave it in the mailbox but they never.

Slow deliveries, and they don't listen when it comes to your selected delivery options. The people working at Canada Post are very rude, impatient and downright nasty on the phone... YOU SHOULD BE ABSOLUTELY ASHAMED OF YOURSELF FOR THE MEAN SPIRITED PEOPLE YOU HIRE!

My mom just died today because Canada Post delayed one of my mom's medication for her health. I was suppose to get it on friday because thats what it says on their tracking website. They delayed it for 4 days because they do not care anymore. Fk Canada post! My hatred for this company is beyond comprehension. I will always hate CanPost everytime i think of my mom. Rest in peace ma. Go to hell Canada post! Fk you!

Have a parcel arrived from China two weeks ago and still hasn't been processed for delivery. Not acceptable, so appalled by the speed of their service as it took less time to arrive from China, and has spent more waiting to be processed, and posted to me.

Package delivered to an apartment building (I live in a house) in a completely different city hours away from where I live. There's honest mistakes and then theres just blatent stupidity. Canada post shows over and over again how to do the worst job possible at the one and only thing they're paid to do.